Handling Orders After the Checkout
The Bread app (product and cart page integration) and gateway (checkout page integration) are technically different payment methods.
Gateway: Orders placed through the standard Shopify checkout, where Bread is chosen as a payment method, will show as regular orders that note a payment from Bread in the transaction history:
App: Orders placed through Bread using the app – that is, from your shopping cart and product detail overview pages – can take advantage of greater flexibility provided by Shopify’s APIs to make your operations easier.
You can recognize Bread app orders from the import indicator in the Shopify order:
Order management actions performed in the Shopify OMS, including
cancel, will automatically trigger the corresponding actions in the Bread merchant portal.
Note that the above application of changes in Shopify to the Bread systems will not apply for app orders if you have disabled the Enable Shopify Webhooks option in your Bread app settings.
For merchants that are not auto-settling Bread orders, you should see a Capture Payment button in the order details page.
Click the Capture Payment button to manually capture payment and
settle the transaction in the Bread merchant portal.
Before fulfilling an order please confirm the order is fully paid and shows a Payment status of
Paid. Orders with a Payment status of
Partially paid should be inspected. Within the order details, confirm the amount Paid by customer sufficiently covers the cost of the items.
Bread only guarantees funding for the authorized transaction amount and is not responsible for any shortage in payment on
Partially paid orders.
To send Bread shipping details after an order has been fulfilled, please ensure you click the Mark as fulfilled button and the subsequent steps are completed. This is a REQUIRED workflow for all fulfilled Bread orders.