Merchant Dashboard

The merchant dashboard is your homepage in the merchant portal. On your dashboard you will see a summary of your sales, transactions, and average order value (AOV) with Bread. You will also see alerts for Pending and Authorized transactions that require your action.

Transaction Alerts

If you have transactions that haven’t been settled yet, then alerts will appear to show you the number of Pending and Authorized transaction that require further action. These notifications are updated whenever you refresh the page. Click the link to visit your transactions page and manage these orders. For more information on transactions, visit the Manage Transactions page or watch our video tutorial on how to manage Bread orders in the merchant portal.

Performance Summary

The main graph in your dashboard provides a visualization of your sales, transactions, and average order value (AOV) over time. You can toggle between different views by clicking the blue “Sales”, “Transactions”, and “AOV” blocks. You can also use the date filters on the top left of the chart to view your performance over different periods. Note that all of the data on your merchant dashboard is in US Eastern time.

Data Definitions

  • Sales: Your total authorized and settled Bread transactions within the set time period (in ET). This number does not subtract any refunds, expirations, or cancellations that happen after authorization.
  • Transactions: The number of authorized and settled Bread transactions within the set time period (in ET). This number does not subtract refunds, expirations, or cancellations that happen after authorization.
  • AOV: The average order value of your authorized and settled transactions within the set time period (in ET). This number does not subtract refunds, expirations, or cancellations that happen after authorization.

Date Range Definitions

  • 7 days: Daily over the last 7 days, excluding today.
  • 30 days: Daily over the last 30 days, excluding today.
  • All days: Monthly over all time, excluding today.